Terms and Conditions
Terms and Conditions
Welcome to HOTEL GOLDEN PEARLS in Amritsar. By booking a stay with us, you agree to the following terms and conditions:
Check-In and Check-Out:
-
- Check-in time: 11:00 AM
- Check-out time: 12:00 PM
- Early check-in and late check-out requests are subject to availability and may incur additional charges.
Booking and Payment:
-
- Full payment is required at the time of booking to confirm your reservation.
- We accept major credit cards, debit cards, and online payment methods.
- All rates are subject to applicable taxes and service charges.
Cancellation and No Refund Policy:
-
- Please refer to our no refund policy for detailed information on cancellations and refunds.
Identification:
-
- Valid photo identification is required at check-in. Acceptable forms of ID include a passport, driver’s license, or government-issued ID card.
Room Occupancy:
-
- The maximum number of guests per room is determined by the room type booked. Additional guests may incur extra charges.
Pets:
-
- Pets are not allowed within hotel premises, except for service animals with proper documentation.
Smoking Policy:
-
- HOTEL GOLDEN PEARLS is a non-smoking facility. Smoking is strictly prohibited in all rooms and indoor public areas. A cleaning fee will be charged for violations.
Damage and Liability:
-
- Guests are responsible for any damage caused to hotel property during their stay. The cost of repairs or replacements will be charged to the guest’s account.
- HOTEL GOLDEN PEARLS is not liable for loss, damage, or theft of personal belongings. We recommend using the in-room safe for valuables.
Conduct:
-
- Guests are expected to conduct themselves in a manner that respects the comfort and safety of other guests and hotel staff. Inappropriate behavior may result in eviction without refund.
Privacy Policy:
-
- We are committed to protecting your privacy. Personal information collected during the booking process will be used solely for reservation purposes and will not be shared with third parties.
Force Majeure:
-
- HOTEL GOLDEN PEARLS is not responsible for events beyond our control that may affect your stay, including natural disasters, acts of terrorism, or other force majeure events.
Amendments:
-
- HOTEL GOLDEN PEARLS reserves the right to amend these terms and conditions at any time without prior notice. The current version will be available on our website.
No Refund Policy
At HOTEL GOLDEN PEARLS, we strive to provide our guests with the best possible service and accommodations. To ensure clarity and transparency, please review our no refund policy below:
No Refund Policy:
- Non-Refundable Rates: All reservations made under non-refundable rates are final and cannot be refunded, regardless of cancellation or modification.
- Cancellations: Cancellations or changes to reservations will not result in a refund. We recommend travel insurance to cover any unforeseen circumstances.
- Early Departures: No refunds will be issued for early check-outs or shortened stays.
- No-Shows: Guests who do not arrive on the scheduled date of their reservation will be charged the full amount of the stay, and no refunds will be provided.
- Force Majeure: In the event of natural disasters, acts of terrorism, or other force majeure events, the no refund policy will still apply. We will, however, work with guests to reschedule their stay if possible.
